I've worked with hundreds of kitchens, and the difference between great ones and terrible ones almost always comes down to the team. Not the equipment, not the menu, not the space—the people. Here's how to build a team worth keeping.
Hiring Right
What to Look For
- Character over skills (skills can be taught)
- Culture fit
- Willingness to learn
- Reliability indicators
The Interview Process
- Trial shifts before hiring
- Reference checks matter
- Assess attitude, not just technique
- Team fit evaluation
Training for Excellence
- Consistent training methods
- Cross-training for flexibility
- Ongoing skill development
- Clear expectations and standards
Retention Strategies
- Competitive compensation
- Career pathing
- Recognition programs
- Work-life balance support
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